Welcome to our FAQ page. Here you’ll find useful info to help you find the perfect itinerary.

Need help with selling and managing your online store? See our FAQs for Guides page.


As a buyer, you are responsible for having the necessary software/programs and internet service and connectivity to download the file type of the itinerary you are purchasing.  If you have the software/programs and service/connectivity that you need, and the file still did not download correctly, we encourage you to contact the seller first.  If the seller cannot help resolve the issue contact us.

We do not currently offer gift cards.  If you think this would be a useful feature please contact us and give us your feedback!

All sales are final and no refunds are available.  If you find yourself in a situation that you believe warrants further review, please contact us.

You can change your email and password on the “edit account” tab from your Dashboard page.

After contacting the buyer, if you still have an issue with a purchase contact us directly.

Still Have a Question?

If you have a question that has not been answered or any feedback to help us improve service please Contact Us.

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